Guest reviews

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How reviews are collected

Where reviews come from

Each review shows where it comes from. “Verified stay”: left by the guest themselves, after arrival, from the personal link received for their booking; only a guest who booked can use it. “Entered by the host”: received another way and copied by LES GERANIUMS, without automatic checks. “Airbnb review”, “Booking.com review”…: left on a booking platform and shown here.

Checks and publication

“Verified stay” reviews are published without prior moderation. LES GERANIUMS does not edit reviews and offers nothing in return for a review. Guests can edit their review from their personal link while it is valid. LES GERANIUMS may reply; the reply is shown under the review.

Order

Reviews are sorted from newest to oldest, with no weighting. A property’s rating is the average of its published reviews. Each review shows its publication date and, when known, the date of the stay.

Unpublished reviews

A review may not be published, or may be withdrawn, for one of these reasons: abusive, defamatory or discriminatory content; personal data of a third party; content unrelated to the stay; author did not stay; request from its author. A review is never withdrawn because it is negative. The author of an unpublished review may ask for the reason: claudine.longhi@orange.fr – +33 6 10 08 19 84.

How long reviews stay online

Reviews stay online as long as the property is offered on this site, unless their author asks for them to be withdrawn.